Effective Date: 9/1/2013
Information Collection, Use, and Sharing
We do not collect personal information from you unless you voluntarily provide it to us. You may choose not to provide personal information online. Your choice not to provide personal information will not impair your ability to browse this website and read or view any information posted on this site. We are the sole owners of the information collected on this site. We only collect information that you voluntarily submit. We will not sell or license this information to anyone.
We partner with technology and business service providers that help us deliver the highest quality dental care. Information that you submit on this website may be disclosed to these service providers. These service providers are not allowed to use personally identifiable information except for the purpose of providing professional services to us.
We will use the information you submit to respond to you. We will not share your information with any third party outside of our organization, other than to provide you with the highest quality care and the best patient experience.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code and age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
E-Mail Privacy Warning
Any information you submit on this website, including a request for an appointment, will be sent to us via email. E-mail is not a secure medium. Personal information sent via the Internet can be intercepted. You may, therefore, wish to reconsider sending messages that contain highly sensitive or personal information through this website.
Your Access to and Control Over Information
By calling us at 250.592.3013, you may:
- Opt out of any future contacts from us.
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you to the extent we are not required by law or contract to retain such information.
- Express any concern you have about our use of your information.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Like many other websites, our website makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (IISP I), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.